Privacy Policy

PRAI is a non-profit organization incorporated in Alberta, Canada. Our mission is to support recovery, advocacy, education, research, and prevention for individuals affected by human trafficking, exploitation, trauma, and related forms of victimization. Our website is located at phoenixadvocacyinstitute.org.

For privacy-related inquiries, PRAI's designated Privacy Contact is reachable at [email protected].

We may collect the following categories of personal information:

Information You Provide Directly

• Name and contact details (email address, phone number) submitted through our contact form
• The content of messages or inquiries you send to us
• Information provided when expressing interest in volunteering, partnership, board service, employment, or research collaboration
• Mailing list sign-up information (name and email address)

Information Collected Automatically

• Standard web server logs, including IP address, browser type, referring URL, and pages visited
• Cookies and similar technologies used to support site functionality (see Section 7)

We do not knowingly collect sensitive personal information such as health data, financial information, or government identification numbers through this website. We do not collect personal information from individuals under the age of 18 without verifiable parental or guardian consent.

We use personal information only for the purposes for which it was collected or for purposes consistent with those purposes, including:

• Responding to your inquiries, requests, or applications
• Communicating with you about PRAI's programs, services, events, and initiatives
• Processing volunteer, partnership, board, or employment expressions of interest
• Sending newsletters or updates to individuals who have subscribed to our mailing list
• Improving the content and functionality of our website
• Complying with legal obligations

We will not use your personal information for purposes beyond those described above without obtaining your consent, unless required or permitted by law.

PRAI does not sell, rent, or trade personal information to third parties. We may share personal information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our activities (such as email delivery services), subject to confidentiality agreements and only to the extent necessary to perform those services.
• Legal requirements: We may disclose personal information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of PRAI, our staff, or the public.
• With your consent: We may share information in other circumstances with your explicit consent.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions and inquiry records are retained for a reasonable period to allow us to follow up and maintain records of our communications. Mailing list information is retained until you unsubscribe or request deletion.

When personal information is no longer required, we securely destroy or anonymize it.

PRAI takes reasonable technical and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. These measures include secure data transmission (HTTPS), access controls, and limiting access to personal information to staff and volunteers who require it to carry out their responsibilities.

While we take privacy and security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents that may occur.

Our website may use cookies — small text files stored on your device — to support basic site functionality and improve your experience. We do not use cookies for advertising or cross-site tracking purposes.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that some features of the Site may not function properly if cookies are disabled.

If we integrate third-party analytics tools (such as Google Analytics) in the future, we will update this policy accordingly and provide appropriate notice.

Our website may contain links to third-party websites, including partner organizations, government resources, and external research. This Privacy Policy applies only to information collected through our own Site. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.

Under Alberta's Personal Information Protection Act (PIPA), you have the right to:

• Know what personal information we hold about you
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent for the use of your personal information at any time
• File a complaint with the Office of the Information and Privacy Commissioner of Alberta

To exercise any of these rights, please contact us at [email protected]. We will respond to requests within 30 days, or advise you if additional time is required.

This website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child under 18, please contact us immediately and we will take steps to delete that information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or organizational structure. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Contact: